How to use Microsoft To-Do, even when there is no option of activation in the O365 tenant

This post is from 2017. Products, screenshots and recommendations may have changed since then.

Microsoft recently announced that its newest task management app “To-Do”, which shall be the successor of Wunderlist, will soon be available. I’m not going into detail about the functionality, because this is described here: https://blogs.office.com/2017/04/19/introducing-microsoft-to-do-now-available-in-preview/ and https://products.office.com/en-us/microsoft-to-do-list-app

But as Microsoft announced the preview of To-Do, many people downloaded the app and tried to synchronize their Outlook tasks into the To-Do list - without success. The problem in most cases is that you can’t even login with a work or school account in the app. Most probably you’ll receive one of the two error messages, which are shown below:

However, if you take a look on the comments in https://blogs.office.com/2017/04/19/introducing-microsoft-to-do-now-available-in-preview/ you’ll notice, that almost everyone has the exact same issue. Digging a bit deeper, this link may help: https://todosupport.helpshift.com/a/microsoft-to-do/?s=account&f=administration-of-to-do-in-office-365&l=en&p=web

The point is that the support guys advise you to look at the O365 admin portal under Settings - Services & add-ins where you should see the option of activating To-Do. In my case, there is no To-Do option available:

But there is a hint, how you still can use To-Do with a work or school account. It’s a matter of the right license. Because there are two important cases, where To-Do is not available yet:

  • On-Premise installations of Exchange Server and Microsoft accounts that are not on Exchange Online.
  • Office 365 Pro Plus, Business, Kiosk K1, Enterprise E5 without PSTN, Office 365 DE plans and Education accounts.

And in my case I had an E5 license assigned. So after assigning an E3 license to my user, To-Do login with my O365 user succeeded and To-Do started working like charm. It instantly imported all my Outlook tasks and the synchronization between To-Do and my tasks in Outlook works great, as you can see below:

Unfortunately, the screenshots of my To-Do app are in German, as I can’t change the language of the app. I hope this helps you activating your To-Do app with your O365 account. Have fun managing your tasks!

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